Frequently asked questions: Products & Services

We provide fully managed  or DIY filled self-serve 24/7  food and drink solutions, including:

• Vending machines for snacks, cold drinks and food
• Office coffee machines, from bean-to-cup coffee to instant drinks
• Smart Fridges for fresh, grab-and-go food
• MicroMarkets for larger sites needing wider choice
• Office Water machines and taps to keep employees hydrated and productive

Each solution is tailored to the site, usage levels and customer needs.
 

We’ll guide you through the decision based on:

• Number of employees or daily users
• Working patterns and opening hours
• Available space and location
• Preferred food and drink offer
• Whether you want a fully managed service or a self-fill solution

This ensures the solution fits your site and delivers a consistent experience for users.  Contact us to discuss your needs.

We work with customers across:

• Offices
• Logistics and warehousing
• Manufacturing
• Hotels & Leisure 
• Hospitals
• Health & Fitness Chains
• Universities
• Travel Hubs

Our solutions are designed for environments that need reliable, everyday access to food and drink.

We typically support workplaces with 100+ employees or locations with consistent daily footfall. This allows us to provide the right product range, reliable servicing and a strong overall experience.

If you’re unsure whether your site is suitable, we’re happy to advise.

We don’t use fixed price lists. Every solution is tailored to the site, expected usage and service model. This allows us to recommend the most suitable setup and deliver best value over time.

Request a tailored proposal.

Vending machines offer:

• Low overheads, with no on-site staffing required
• Simple operation with modern cashless payments
• Convenient access to food and drink at work
• The option to generate revenue or subsidise refreshments

They’re a practical solution for many workplace environments.

For more information read our Vending Machines Buyers' Guide.

We stock a wide range of trusted brands and use sector specific planograms to offer the best choice based on our experience.  But we do adapt product selections based on site preferences, usage patterns and seasonal demand. We use data to review your ranges regularly to keep the offer relevant and appealing.

For more control, you can self-fill your machines and order products from our wholesale team.

A Smart Fridge is a secure, self-serve fridge that allows users to take multiple items and pay only for what they select using contactless or app-based payment. It’s ideal for workplaces or semi-public spaces where fresh choice and speed matter.  Unlike most vending machines, fresh food can be sold from them as well as other items not typically found in traditional vending machines, such as phone chargers and toothbrushes

A MicroMarket is a self-serve, mini-shop within the workplace, offering a wide selection of fresh food, snacks and drinks available 24/7. It’s designed for larger workplace sites where employees want choice, flexibility and convenience without leaving the building.  Available with or without a coffee machine and can also incorporate microwaves for heat-to-eat food.

MicroMarkets support:

• Greater choice, including fresh and healthier options
• Round-the-clock availability
• A space that encourages breaks and social interaction
• An enhanced workplace experience that supports engagement

They’re particularly well suited to larger or multi-shift environments.

Yes. Our core offer is a fully managed service. We take care of stocking, cleaning, maintenance and technical support, so customers don’t need to manage machines day to day.

We also offer a technical-only service model for people who want to self-fill their machines.

Absolutely. Product ranges, machine types and layouts can evolve as your workforce or site needs change. We work with customers long-term to ensure the solution continues to deliver value.

We offer a range of finance options including Lease Hire, Lease purchase or cash purchase.  Your Account Manager will discuss the best option to suit your needs.

Requirements vary by solution. Some machines need only power, while others may require water, drainage or connectivity. We confirm all requirements during the planning stage to ensure a smooth installation.

Yes. Before every installation we will do a full site survey to outline any utility requirements as well as assess access restrictions and routes.